Toll Free: 800-777-8047
Our clients value our commitment to provide them with high quality, cost-effective 24/7 answering service. Our staff of Agents, Dispatchers and Supervisors have earned national recognition in delivering excellence in the art of customer service.
Here are a few testimonials & reviews from businesses like yours.
From our three Pennsylvania locations, your callers will notice the difference – our PA-based agent staff speak in clear, concise English.
Many of our clients use our service for 500 to 600 hours per month, which includes lunch periods, nights, weekends, and holidays. When you consider the actual cost on a per hour basis to have your main telephone line covered, in many cases the cost for us providing your business with excellent customer service is less than $1.00 per hour. That is an exceptional value. The main determinant in your cost for service will depend primarily on the amount of agent work time necessary to take your calls.
Many Answering Services will tell you how good they are, but can they match Keystone’s record of Top Ten, Top Score, and Top Call Nominations in fifteen (15) out of the last eighteen (18) years in the answering service national organization, the Association of TeleServices International ATSI and the Canadian Call Management Association’s CAMX Award of Excellence Mystery Call Programs? To our knowledge, no other service in North America can match our record. We also hold ATSI Site Certification # 001. This is a program for having the requisite policies, procedures, and recovery systems necessary to achieve the programs stated goal of 99.99% annual run-time.
Our commitment period is month-to-month. As your answering service, we become the front door to your business. Our goal is to improve your clients’ customer experience, to save you money, and thereby help your business make money by capturing those important calls you might otherwise be missing. This is especially true after-hours, on weekends, or holiday periods.
Give us a call at (215) 968-7800 to learn more about how Keystone Answering Service can help your business!
Read more reviews: Newtown Office Allentown Office Leola Office
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references available upon request – serious inquiries only.